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Quanta People
About Us

Building the Frontline

Our story

Every organisation has this problem. Most of them have normalised it.

When companies hire large numbers of frontline workers, they almost always run into the same wall. People leave within their first year. Not because they wanted to. Not because the job wasn't right for them on paper. But because they struggled to perform, and no one caught it early enough to do something about it.

That's infant attrition. And it's far more common than most HR teams are comfortable admitting.

Who exactly are we talking about?

Frontline force are the people grinding through the real, on-the-ground work every single day. Field sales. Tele-sales. Customer service. Retail operations. These are repetitive, high-volume roles that keep businesses running, and they make up nearly 50% of the total workforce.

They operate in:

  • On-Roll — direct employees of the organisation
  • Off-Rolls — hired through temp staffing agencies
  • Gig Workers — paid based on output

The numbers are hard to ignore

Across frontline-heavy industries like BFSI, FMCG, Retail, Auto, Pharma & Manufacturing — attrition hits as high as 90%.

40% of the workforce, the high performers, deliver 87% of the sales.

WHAT WE DO

Data Collection

To generate never seen before insights

Data Cleaning

To ensure data sanctity

Insights & Recommendations

To change the way people performance is measured & rewarded

Critical Tasks Identification

To focus on what drives performance

Lead Indicators Identification

To generate actionable insights and forecast future performance

Secrets of Success Framework

To reveal proven strategies of success of people

Video Extraction

To enable the Transfer of Secrets of Success

Performance Acceleration

Because People Performance Matters

People Performance Analytics

90+ Reports on What you don't see while looking at the performance data of your frontline workforce

People Performance Modelling

Break down the role of your frontline workforce to understand which are the most critical tasks they must focus on

Performance Acceleration Solution

Accelerate your frontline workforce's performance with personalized tracking and tailored learning paths

The Magic Makers_

— meet the team
T Muralidharan

T Muralidharan

Chief Executive Officer
Samir Goswami

Samir Goswami

Chief Technology Officer
Akshita Jaikumar

Akshita Jaikumar

Chief Product Officer
Srinath Santhanam

Srinath Santhanam

Chief Performance Architect
10+
Industries – Where the Frontline Workforce is large, the problem exists and the solution works
13
Roles – Sales, Customer Support and Operations roles across industries can be supported
4
Employment Types – On-Roll, Off-Roll, Gig Workers or Third-Party Workers – anyone who can impact your bottomline can be supported

MISSION

To make youth WIN in their first Job!

From the time a child is born, the drama begins. First, send the child to a pre-primary to get into the right school. Push hard to study for competitive exams to get into the right college. Then push to do well in college to get into the first right job! Youngsters realise in the first six months that they are unable to perform in the job and they QUIT. This is traumatic for them. We want to change this.

 

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